top of page
Logo Hundepension kaltererhof.png

Privacy Policy

A Legal Disclaimer

Privacy Policy – Hundepension Kaltererhof 

Last Updated: 11.02.2025
 
1. Introduction
This Privacy Policy describes how Hundepension Kaltererhof ("we," "us," or "our") collects, uses, stores, and protects your personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) (EU) 2016/679 and Italian privacy laws (Legislative Decree No. 196/2003, as amended by Legislative Decree No. 101/2018).
By using our services or providing your information, you agree to the terms outlined in this Privacy Policy.

 

2. Data We Collect
We collect personal and pet-related information necessary to provide our services. This includes owner contact details, pet identification and health information, and booking preferences. Some data is required to ensure proper care and legal compliance.

3. Legal Basis for Processing Personal Data
We process your personal data based on the following legal grounds:

  • Contractual Necessity – to manage your booking and provide our services.

  • Legitimate Interest – to ensure the safety and well-being of your pet.

  • Legal Obligation – to comply with applicable veterinary and tax regulations.

  • Consent – for processing optional requests, such as marketing communications.

 

4. How We Use Your Data
Your personal data is used for the following purposes:

  • To process and manage your booking.

  • To ensure the safety and well-being of your pet during their stay.

  • To contact you in case of emergencies or updates regarding your pet.

  • To process payments and issue invoices.

  • To comply with legal and veterinary health requirements.

Your data will not be used for marketing purposes unless you have provided explicit consent.

 

5. Data Sharing and Third Parties
We do not sell or trade your personal data. However, we may share it with:

  • Veterinarians – if medical treatment is necessary during your pet’s stay.

  • Service Providers – such as payment processors and IT service providers.

  • Legal Authorities – if required by law to comply with legal obligations.

All third parties are contractually bound to ensure the security and confidentiality of your personal data.

 

6. Data Retention
We retain your personal data only for as long as necessary to:

  • Provide our services and fulfill our contractual obligations.

  • Comply with tax and veterinary record-keeping requirements.

  • Resolve any disputes or enforce legal agreements.

Once data is no longer required, it will be securely deleted or anonymized.

 

7. Data Security
We implement technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. However, no online transmission is completely secure, and we cannot guarantee absolute protection.

 

8. Your Data Protection Rights
In accordance with the GDPR and Italian privacy laws, you have the following rights:

  • Right of Access – You can request access to your personal data.

  • Right to Rectification – You can request corrections to inaccurate or incomplete data.

  • Right to Erasure ("Right to be Forgotten") – You can request deletion of your personal data, subject to legal obligations.

  • Right to Restriction of Processing – You can request limited processing of your data under certain conditions.

  • Right to Data Portability – You can request a copy of your personal data in a structured format.

  • Right to Object – You can object to certain processing activities.

  • Right to Withdraw Consent – If processing is based on consent, you may withdraw it at any time.

To exercise these rights, contact us at hundepensionkaltererhof@gmail.com. 

 

9. Cookies & Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance user experience. You can manage cookie preferences through your browser settings.

 

10. Children’s Privacy
Our services are not intended for children under the age of 16. We do not knowingly collect personal data from minors.

 

11. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect legal or operational changes. Any modifications will be posted on this page with the updated revision date.

 

12. Contact Information
If you have any questions or concerns about this Privacy Policy, please contact us at:

bottom of page